1. Who we are
MapleLedger Institute is an educational website focused on explaining digital finance tools and approaches that Canadians are exploring. For privacy questions, you can reach us at [email protected] or by mail at 120 King St W, Suite 2100, Toronto, ON M5H 1J9, Canada.
2. Information we collect
We may collect information in the following ways:
- Information you submit: if you use our contact form, we collect the information you provide such as your name, email address, optional phone number, selected topic, and message.
- Device and usage data: like most websites, our servers may receive standard technical information such as IP address, browser type, referring page, and timestamps for requests.
- Cookie preference: we store your cookie choice in your browser storage to remember whether you accepted or rejected non-essential cookies.
3. How we use information
We use information to operate and improve the site, respond to messages, maintain security, and comply with legal obligations. We do not use your contact form information to send promotional messages unless you explicitly request follow-up and we confirm the context of your request.
4. Cookies and similar technologies
Our site uses essential functionality storage to remember your cookie preference and support basic usability features such as the mobile menu state. If you reject non-essential cookies, we will continue to use only what is required to provide the site and remember your choice. We do not require you to accept non-essential cookies to use the site.
5. Sharing and disclosure
We do not sell personal information. We may share limited information with service providers who help us operate the website, such as hosting or email services, under confidentiality and security obligations. We may also disclose information if required by law, regulation, or valid legal process, or to protect the rights and safety of our users and the public.
6. Data retention
We keep contact form messages for as long as needed to respond and for a reasonable period afterward to maintain continuity and address follow-up questions. Server logs are typically retained for security and troubleshooting for limited periods. We strive to minimize retention where possible.
7. Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. No system can be guaranteed 100% secure, so we encourage you not to submit sensitive information such as passwords, one-time codes, or full account numbers.
8. Your choices and rights
Depending on your location and applicable law, you may have rights to access, correct, or request deletion of personal information we hold about you. You may also withdraw consent for certain uses where consent applies. To make a request, contact us at [email protected]. We may need to verify your identity before responding.
9. Children's privacy
This site is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
10. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date at the top of this page. Your continued use of the site after changes become effective means you have read the updated policy.